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That wouldn't bug me at all. People who totally respect me would ask me that. "Why didn't you put a resolution on Ticket XYZ?" blames me. "There is no resolution on Ticket XYZ" states a fact and lets me offer an explanation of why I do that kind of thing. Or, like as not, investigate how I closed the ticket by accident or assigned it to someone else who closed it. There are usually lots of good explanations and if you can't even raise the subject without getting mad, you miss those opportunities to not screw up. Maybe I thought no one cared about the resolution and this teaches me someone does look. It's a positive thing to do IMO.


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