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> the screen can be protected by a hard surface where scratches don't affect usage.

I think this argument is really grasping as straws.

How critical is longevity of screen, during the life span of a smart phone? Sure it gets damaged, here and there. No where near approaching a problem, where the market dictates a hard cover over the screen.



Considering the number of people I see using smartphones with cracked screens I'd say it's a problem worth engineering to prevent.


Depends both on what you do for a living and how you treat electronics. Some people don't use screen protectors, others have a screen cracked so bad they have a hard time reading from it.


People are using phones for longer than they used to and at least anecdotally screen cracks are a popular reason for finally upgrading. If I walk around the city it also seems to be a popular service based on the number of shops using their advertisement space for it.




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