I think you should give them the option to buy at the new price or stay on their current plan. Think about receiving an email from a service you have been paying $99 a month to that says, "Hey, we are lauching this new pricing at $79 - if it suits your needs you could save $20 a month"
Definitely is not the norm from the majority of SaaS sites.
Definitely is not the norm from the majority of SaaS sites.