No, whether people like it or not is also part of the point. If you like a product, you are more likely to recommend it to someone, and word of mouth does wonders for adoption. If the actual count for adoption of Windows phone had been going down, then the statement about its failure can be taken into consideration, but its quiet the opposite, it has been rising steadily.

Try finding the Walmart exclusive windows phone Lumia 521 which came about a week ago, you can't, its selling like hot pancakes all across America. Its only a matter of time till Windows Phone becomes a real competitor and the reason why Google is worried.